Ammon News - Google Maps users have recently been complaining on places like Reddit that their Timeline data — the app’s historical record of where they’ve been — had disappeared. Now, Google has confirmed that it accidentally deleted the data and that anyone who wasn’t using Google’s cloud backups is out of luck.

Google spokesperson Genevieve Park provided this statement in an email to The Verge:

We briefly experienced a technical issue that caused the deletion of Timeline data for some people. Nearly everyone with encrypted Timeline backups will be able to restore their data; unfortunately those who did not have backups enabled will not be able to recover lost data. The Verge