TRC: 4726 complaints related to internet services

Home Jordan News TRC: 4726 complaints related to internet services 24-10-2022 01:07 PM Ammon News - The Telecommunications Regulatory Commission) TRC (dealt with 6,146 complaints by beneficiaries of various services from the beginning of 2022 until the end of last September, during which 5,616 complaints were closed, or 91%. The number of complaints related to the fixed phone service amounted to 105 complaints, while the number of complaints related to mobile phone services reached 1271 complaints, as for the complaints related to the Internet service, a total of 4726 complaints, and those related to postal services 41 complaints, and 3 complaints related to licenses and specific approvals, TRC said on Monday. TRC added that, through the Department of Beneficiaries' Affairs, it receives and follows up on complaints through the toll-free number designated for complaints (117000), or the e-mail (COMPLAINTS&ENQUIRIES@TRC.GOV.JO), the authority's Facebook and Twitter page, and the authority's website, which is directly linked with the automated system to receive Follow up on complaints or attend in person.

Home Jordan News

TRC: 4726 complaints related to internet services

24-10-2022 01:07 PM

Ammon News - The Telecommunications Regulatory Commission) TRC (dealt with 6,146 complaints by beneficiaries of various services from the beginning of 2022 until the end of last September, during which 5,616 complaints were closed, or 91%.

The number of complaints related to the fixed phone service amounted to 105 complaints, while the number of complaints related to mobile phone services reached 1271 complaints, as for the complaints related to the Internet service, a total of 4726 complaints, and those related to postal services 41 complaints, and 3 complaints related to licenses and specific approvals, TRC said on Monday.

TRC added that, through the Department of Beneficiaries' Affairs, it receives and follows up on complaints through the toll-free number designated for complaints (117000), or the e-mail (COMPLAINTS&ENQUIRIES@TRC.GOV.JO), the authority's Facebook and Twitter page, and the authority's website, which is directly linked with the automated system to receive Follow up on complaints or attend in person.

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