20-09-2023 04:19 PM
*With these two distinguished awards, Bank al Etihad has proved its mettle again, demonstrating its ability to stand out as a top performer in the industry.
Bank al Etihad, a Jordan-based bank, has won two awards from International Business Magazine for its mobile banking and digital payments services. The two titles received are ‘Best Mobile Banking App Jordan 2023’ and ‘Most Innovative Digital Bank Jordan 2023’.
This award also appreciates some of the biggest disruptions and contributions made by the bank in the Jordanian banking sector as a public shareholding company since 1978.
In recent times, it has become mandatory for every bank across the globe to include the latest security features when it comes to digital transactions. Customers are eager to use advanced features in their mobile apps as well as digital payment features of their banks not only to save time but for numerous reasons. It has become a challenge for every bank to satisfy their expectations for customer retention.
The main reasons, as per the Jury at International Business Magazine, for bestowing the two awards are the outstanding online accessibility features, enhanced security features, and trending technology in the mobile app. Considered as one of the most comprehensive as well as efficient banking apps in the Jordanian Banking industry, the application has been specially designed based on the customer’s digital transaction needs and satisfaction.
In addition to being a leading Bank, the Top Management at the bank swears by its unwavering commitment to an environmentally friendly economy and making a positive change in the way people use banking applications for money management.
Madhusmitha V Patil, Chief Editor at International Business Magazine said, “The team at Bank al Etihad firmly believes that they can make a positive difference in the lives of their customers. They are committed to holistically aligning their operations with regards to their customer expectations.”
"Receiving the 'Best Mobile Banking App Jordan 2023' and 'Most Innovative Digital Bank Jordan 2023' awards from International Business Magazine, reflects our deep dedication to enhancing customer experiences through technology. We believe in crafting innovative solutions that not only meet but exceed customer expectations, ensuring their financial journey is secure, seamless, and truly exceptional. Our commitment to delivering unparalleled customer experiences remains at the core of our mission and we are honored to be able to contribute positively to our customers' lives." - Nadia Alsaeed, CEO of Bank al Etihad.
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