Virgin Media down - thousands left without internet as broadband crashes across UK

[20-09-2021 12:00 PM]

Ammon News - Virgin Media customers have been left without internet this morning after widespread service issues, Mirror reported.

Hundreds of customers have reported outages with the internet giant, according to the DownDetector website.

Most of the reported issues were in and around London, Manchester, Birmingham, Glasgow and Belfast.

The majority of the outages were for internet (61%), 12% were for email services and 27% for both.

Customers also took to Twitter to report issues with their Virgin internet, according to Mirror.

Lack of internet is annoying at best, but can mean some customers have been cut off and unable to work - or are even forced to pay more to access the web from their mobiles.

Other Virgin users said the issue had been ongoing for some time.

Virgin employees posting on the firm's Twitter page advised customers to visit its service update page, enter their location and see if there were any specific issues in their region.

Yesterday there was a spike in cases of Virgin internet going down at around 2am.

Virgin last saw a big spike in reported WiFi outages in April.

At the time, the disruption affected households in most cities in England, although customers in the South East appeared to be the worst affected by connectivity issues.

However, the broadband provider said the outage lasted just 15 minutes.

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