Ammon News - AMMONNEWS - The Embassy of the United States of America in Amman, Jordan is transitioning to a new appointment and document delivery service for the visa sections. This system is being implemented at U.S. Embassies worldwide. The new process is easier and more convenient, and all services are included in the visa application fee with no additional cost.

Every year, tens of thousands of Jordanians visit the United States to attend college, go on vacation, work in high tech jobs, and new businesses. With these new services, the Embassy will be able to provide faster appointments for students and business travelers in order to encourage an exchange of knowledge and trade between our two countries.

As of July 31, 2013, all services, including scheduling an appointment and passport and document delivery, will be provided at no additional cost to the applicant. Information and appointment services will now be available every business day through e-mail and phone in both Arabic and English. All application fees remain the same.

Starting July 31, visa applicants should visit our new Web site at www.ustraveldocs.com to obtain information and start their application for a U.S. visa. Applicants may also call or e-mail using contact information below. The Web site and Call Center are the only official sources of general visa information from the U.S. Embassy and are the only authorized methods to schedule a personal visa interview.

Call Center representatives will be available:

Sunday – Thursday: 7:00 a.m. – 7:00 p.m. (excluding holidays)
Ramadan hours: 9 a.m. – 3:30 p.m.
Website: www.ustraveldocs.com
Local telephone: 06-250-9955; from the U.S. (703) 520-2242

The New Non-Immigrant Visa Application Procedure

1. Visit www.ustraveldocs.com and an account. Determine your visa type, and the corresponding visa fee. This will print a personalized bank deposit slip.
2. Take your deposit slip to any Cairo Amman Bank location to pay your visa application fee.
3. Complete your DS-160 Online Visa Application, available through the same Web site.
4. Schedule an appointment for your visa interview online at www.ustraveldocs.com or by phone through the Call Center.
5. Enter your delivery address when you schedule your appointment. If your application is approved, your visa will be delivered to your selected Aramex location for pickup.


The New Immigrant Visa Application Procedure

Most immigrant visa applicants will continue to receive their appointment date from the National Visa Center. Appointments can be rescheduled at www.ustraveldocs.com.

All Immigrant Visa applicants scheduled for an appointment on or after July 31, 2013 must visit www.ustraveldocs.com to a profile and enter an address for visa delivery. You must do this before you come to the Embassy for your interview. Your documents will be delivered by Aramex at no additional cost.

What if I already started the old application procedure?

If you already scheduled a non-immigrant visa appointment at Embassy Amman for July 31 or later you should appear at the embassy on the day of your appointment with your Cairo Amman Bank visa application fee receipt and your DS-160 confirmation page.

If you paid the visa application fee at Cairo Amman Bank but have not yet scheduled an appointment before July 31, you should e-mail ResponseAmman@state.gov to schedule an appointment.

If you have already been interviewed, and are waiting for administrative processing, please follow the instructions on the information sheet you were given at the interview.