Airways company mistakenly sells 300 heavily discounted first class fares
29-08-2024 12:30 PM
Ammon News - Qantas mistakenly sells 300 heavily discounted first class fares
The airline has vowed to rebook the customers, who scored cheap tickets to the US for less than $5,000 return, on to business class flights
Qantas has promised to refund or rebook the flights of hundreds of customers, after the airline mistakenly sold first class flights at majorly reduced prices.
On 22 August, some first class fares on flights between Australia and the US were listed online up to 85% lower than usual for first class.
The flights were listed at less than $5,000 return, about $15,000 cheaper than usual. Prices were also about 65% cheaper than the business class fare on offer.
About 300 customers made bookings during the eight hours the mistakenly reduced flights were on offer.
In a statement, a Qantas spokesperson said this was “a case where the fare was actually too good to be true”, citing a coding error.
The Guardian