*Percentage of Jordanians who believe the country is heading in the right direction rises to 56% of the national sample.

*48.2% of those who believe things are moving in the right direction primarily attribute this to security and stability.

*91% of opinion leaders follow the government’s activities, compared with 53% of the national sample.

*Nearly two-thirds of Jordanians express high or moderate confidence in the government (66% of the national sample and 67% of opinion leaders).

*Prime Minister Jaafar Hassan maintains the highest rating for his ability to handle the responsibilities of the current phase, at 66% among the national sample and 65% among opinion leaders.

*Confidence in the government’s overall ability to handle the responsibilities of the current phase rises to 64% among the national sample.

*The percentage of opinion leaders who believe the ministerial team, excluding the prime minister, can handle the responsibilities of the current phase rises to 53%.

*79% of the national sample and 75% of opinion leaders support the prime minister’s field visits.

*Positive ratings of the government’s service delivery stand at 63% among the national sample and 58% among opinion leaders.

*55% of the national sample and 51% of opinion leaders feel that the government listens to their feedback.

*62% of the national sample are optimistic about the government’s ability to manage regional affairs.

*The percentage of Jordanians who believe their economic situation has improved or remained unchanged over the past 12 months rises to 55%.

*60% of opinion leaders and 69% of the national sample believe raising the minimum wage and granting a JD 30 increase will help address the rising cost of living.

*54% of opinion leaders and 61% of the national sample believe freezing fuel prices has eased the cost-of-living burden.

*More than half of Jordanians give positive ratings to the government’s efforts to maintain stable prices for essential commodities, such as bread, with 55% of the national sample and 54% of opinion leaders expressing approval.

*91% of the national sample and 90% of opinion leaders support government healthcare initiatives, including extending cancer treatment coverage to people under 20 and over 60 years of age.

*72% of the national sample report improvements in medical services following hospital expansions, while the majority view telemedicine and the digital hospital initiative as practical steps.

*86% of the national sample believe the government’s plan to build 86 new schools is positive and will help address classroom overcrowding.

*75% support the government’s efforts to develop vocational education, while 51% of the national sample would encourage their children to enrol in vocational programmes to improve their employment prospects.

*97% of the national sample support the government’s school transportation project, saying it will reduce costs, improve safety and help curb school dropout rates.

* 57% of the national sample believe the government’s initiative to expand Bus Rapid Transit (BRT) routes will ease transportation costs.

*87% of the national sample believe smart transportation applications have created good employment opportunities for young people.

*91% of the national sample and 83% of opinion leaders are optimistic about the success of the National Water Carrier Project.

*89% of Sanad app users say digital services have saved them the trouble of visiting government offices.

*80% of national sample respondents who visited comprehensive government service centres praise the speed of transaction processing.

*One-third of the national sample view the digital spokesperson “Farah” as an innovative idea. Social media was the main source of information about Farah for 79% of the national sample and 76% of opinion leaders. However, 47% of the national sample and 44% of opinion leaders continue to place greater trust in a human spokesperson.

*96% of respondents support providing financial assistance and preferential treatment to Jordanian products to encourage factory openings and job creation.

*More than 73% say domestic tourism programmes have encouraged Jordanians to travel within the country and helped boost local tourism.

*34% of the national sample say they will definitely participate in next year’s municipal council elections, while 15.2% say they are likely to participate and 35.7% confirm they will not take part.



The Center for Strategic Studies (CSS) at the University of Jordan on Saturday announced the results of a public opinion poll titled 'The Government of Dr. Jafar Hassan: Two Years After Its Formation.'

The results showed a notable improvement in positive public perceptions of the direction in which Jordan is heading as more than half of Jordanians (56% of the national sample) believe that the country is moving in a positive direction, an increase compared with previous polls, when the figure stood at 54% in the poll conducted a year and a half ago.

This positive outlook is primarily attributed to security, safety and stability (48.2%), followed by a perception of progress and reform (20.4%).

Conversely, the percentage of respondents who believe the country is heading in the wrong direction fell to 33%. They primarily attributed their views to poor economic conditions, mounting public debt and taxes (24.2%), high unemployment (22.1%), and the rising cost of living (18.8%).

*Key Domestic Challenges

Economic problems overwhelmingly topped the list of national priorities. Both the national sample (49.1%) and the opinion leaders’ sample (41.3%) identified unemployment, a shortage of job opportunities and low incomes as the most pressing challenges requiring immediate government intervention.

Poverty and the rising cost of living ranked second, cited by 18.6% of the national sample and 13.9% of opinion leaders. Economic and investment-related issues received greater attention among opinion leaders, at 21.9%, compared with 7.1% of the national sample.

Regarding the proposed new Local Administration Law and the upcoming elections, the results revealed a relatively divided intention to participate in next year’s municipal council elections.

A total of 34% of respondents in the national sample said they would definitely participate, while 35.7% had firmly decided not to vote. Another 15.2% said they would probably participate, compared with 12.2% who said they would probably not take part.

*Assessment of Government Performance and Public Confidence After Two Years

-Government Monitoring and Public Confidence

The results showed a significant gap in the extent to which respondents follow the government’s performance. While 53% of the national sample said they follow the government’s activities, the figure rose substantially to 91% among opinion leaders.

Despite this difference in monitoring, confidence in the current government was nearly identical across the two groups, reaching 66% among the national sample and 67% among opinion leaders, with respondents expressing either high or moderate confidence.

-Ability to Assume Responsibilities

Prime Minister Jaafar Hassan maintained the highest rating for his ability to handle the responsibilities of the current phase, scoring 66% among the national sample and 65% among opinion leaders.

The government as a whole ranked second, with 64% of the national sample and 59% of opinion leaders believing it could handle these responsibilities. The ministerial team, excluding the prime minister, received ratings of 59% and 53%, respectively.

Regarding service delivery, the government received positive ratings, based on a weighted average, from 63% of the national sample and 58% of opinion leaders. Meanwhile, 55% of the national sample and 51% of opinion leaders said they felt the government listened to their feedback.

-The Prime Minister’s Field Visits

The prime minister’s field visits received broad public support, with 79% of the national sample and 75% of opinion leaders backing them. Support was largely driven by the desire for the prime minister to gain first-hand insight into people’s living conditions, a reason cited by more than 69% in both groups.

Opposition to the visits stood at 7% among the national sample and 15% among opinion leaders. Among those opposing the visits, the main concern was the perceived lack of tangible results, cited by 68.3% of opponents in the national sample and 57.8% among opinion leaders.

Meanwhile, 14% of the national sample and 10% of opinion leaders said they did not know enough about the visits or had not formed an opinion.

The results also reflected increased optimism regarding the government’s ability to manage regional affairs. A total of 62% of the national sample expressed optimism, up from 52% in last year’s poll. Among opinion leaders, however, optimism stood at 55%, down from 61% in the previous year.

*Living Conditions and Economic Measures

-Economic Conditions and Financial Support Measures

Despite continued economic pressures, the percentage of respondents who believe their economic situation has worsened over the past 12 months fell to 44%, compared with 51% in the April 2026 poll, a decline of seven percentage points.

Meanwhile, 43% said their economic situation had remained unchanged, while only 12% reported an improvement.

Views on the effectiveness of economic relief measures were mixed. Regarding the decision to raise the minimum wage and grant a JD 30 increase, 40% of opinion leaders and 31% of the national sample said the measure had not helped address the rising cost of living.

Similarly, 46% of opinion leaders and 39% of the national sample said the decision to freeze fuel prices had not eased the financial burden at all.

-Commodity Price Stability and Vehicle Tax Cuts

Despite regional and global economic pressures, the government’s efforts to maintain stable prices for essential commodities, such as bread, received positive ratings of 'good' or 'very good' from 55% of the national sample and 54% of opinion leaders.

Opinions were divided over the benefits of reducing vehicle taxes for ordinary citizens, with 43% considering the decision beneficial and 44% saying it was not.

The vast majority, however, said the decision had not prompted them to consider buying or replacing a vehicle, with 72% reporting no such intention.

* Sectoral Initiatives and Public Services

-Healthcare and Education

Healthcare initiatives received overwhelming public support. A total of 91% of the national sample and 90% of opinion leaders supported extending cancer treatment coverage to people under 20 and over 60 years of age.

Meanwhile, 72% of respondents reported improvements in medical services following the expansion of hospitals, and the majority viewed the introduction of telemedicine as a practical step forward.

In education, 86% of the national sample believed that building 86 new schools would help address classroom overcrowding.

More than 75% of respondents in both samples supported the development of vocational education through the BTEC programme. In addition, 51% of the national sample said they would encourage their children to enrol in vocational education to improve their employment prospects.

-Transportation and Public Transit

A total of 97% of the national sample supported the government’s school transportation project, believing it would reduce costs, improve safety and help curb school dropout rates.

Regarding public transportation, 57% believed that expanding Bus Rapid Transit (BRT) routes would ease transportation costs, while 87% said smart transportation applications had created good employment opportunities for young people.

The poll also found that 72% of Jordanians had previously heard of the school transportation initiative.

*Water and Energy Security and Digital Transformation

-Water Security and the National Water Carrier Project

A total of 52% of respondents said they had not experienced water supply interruptions, while the remainder reported intermittent, frequent or continuous interruptions.

Regarding the National Water Carrier Project, the results revealed a significant gap in public awareness. While 84% of opinion leaders were familiar with the project, only 32% of the national sample had heard of it.

Nevertheless, confidence in the project’s ability to secure water supplies was very high, with 91% of the national sample and 83% of opinion leaders expressing optimism about its success.

-Digital Services and the Virtual Spokesperson “Farah”

Regarding digital transformation, 74% of respondents said they had activated their digital identity through the Sanad application. Among users of these services, 89% said they had saved themselves the trouble of visiting government offices.

In addition to the use of Sanad, citizens reported highly positive experiences with comprehensive government service centres. A total of 55% of the national sample said they had visited one of these centres. Among visitors, 80% rated the speed of completing transactions as “very good,” while 17% rated it as “good.”

Awareness of the launch of the virtual spokesperson “Farah” varied significantly between the two groups. A total of 59% of opinion leaders had heard of Farah, compared with only 24% of the national sample.

Among those familiar with the virtual spokesperson, social media was by far the main source of information, cited by 79% of the national sample and 76% of opinion leaders, significantly outpacing traditional media outlets.

Opinions on the digital spokesperson were mixed. Although approximately one-third of respondents in both groups viewed the initiative as innovative, 47% of the national sample and 44% of opinion leaders said they continued to place greater trust in a human spokesperson.

Respondents expressed varying preferences regarding Farah’s future role, including providing direct government services and offering immediate answers to inquiries.

*Industry and Tourism

-Supporting Domestic Industry

There was overwhelming support for providing financial assistance and preferential treatment to Jordanian products, with 96% of respondents in both samples backing the measure.

Furthermore, 97% believed such support would encourage the establishment of factories and create employment opportunities.

-Domestic Tourism and Promotional Campaigns

Regarding tourism, 73.3% of respondents were familiar with domestic tourism programmes such as “Urdunna Jannah” (Our Jordan Is Paradise). Among the national sample, 83% believed the programme had encouraged citizens to travel within the country.

To further stimulate tourism, both the national sample and opinion leaders primarily called for lower prices that take economic conditions into account, alongside intensified tourism promotion and marketing.

Opinion leaders placed greater emphasis on improving infrastructure and providing government and investment support.

Promotional campaigns conducted during the FIFA World Cup attracted the attention of 66% of respondents, while 74% believed the campaigns had succeeded in drawing tourists’ attention to Jordan.

*Percentage of Jordanians who believe the country is heading in the right direction rises to 56% of the national sample.

*48.2% of those who believe things are moving in the right direction primarily attribute this to security and stability.

*91% of opinion leaders follow the government’s activities, compared with 53% of the national sample.

*Nearly two-thirds of Jordanians express high or moderate confidence in the government (66% of the national sample and 67% of opinion leaders).

*Prime Minister Jaafar Hassan maintains the highest rating for his ability to handle the responsibilities of the current phase, at 66% among the national sample and 65% among opinion leaders.

*Confidence in the government’s overall ability to handle the responsibilities of the current phase rises to 64% among the national sample.

*The percentage of opinion leaders who believe the ministerial team, excluding the prime minister, can handle the responsibilities of the current phase rises to 53%.

*79% of the national sample and 75% of opinion leaders support the prime minister’s field visits.

*Positive ratings of the government’s service delivery stand at 63% among the national sample and 58% among opinion leaders.

*55% of the national sample and 51% of opinion leaders feel that the government listens to their feedback.

*62% of the national sample are optimistic about the government’s ability to manage regional affairs.

*The percentage of Jordanians who believe their economic situation has improved or remained unchanged over the past 12 months rises to 55%.

*60% of opinion leaders and 69% of the national sample believe raising the minimum wage and granting a JD 30 increase will help address the rising cost of living.

*54% of opinion leaders and 61% of the national sample believe freezing fuel prices has eased the cost-of-living burden.

*More than half of Jordanians give positive ratings to the government’s efforts to maintain stable prices for essential commodities, such as bread, with 55% of the national sample and 54% of opinion leaders expressing approval.

*91% of the national sample and 90% of opinion leaders support government healthcare initiatives, including extending cancer treatment coverage to people under 20 and over 60 years of age.

*72% of the national sample report improvements in medical services following hospital expansions, while the majority view telemedicine and the digital hospital initiative as practical steps.

*86% of the national sample believe the government’s plan to build 86 new schools is positive and will help address classroom overcrowding.

*75% support the government’s efforts to develop vocational education, while 51% of the national sample would encourage their children to enrol in vocational programmes to improve their employment prospects.

*97% of the national sample support the government’s school transportation project, saying it will reduce costs, improve safety and help curb school dropout rates.

* 57% of the national sample believe the government’s initiative to expand Bus Rapid Transit (BRT) routes will ease transportation costs.

*87% of the national sample believe smart transportation applications have created good employment opportunities for young people.

*91% of the national sample and 83% of opinion leaders are optimistic about the success of the National Water Carrier Project.

*89% of Sanad app users say digital services have saved them the trouble of visiting government offices.

*80% of national sample respondents who visited comprehensive government service centres praise the speed of transaction processing.

*One-third of the national sample view the digital spokesperson “Farah” as an innovative idea. Social media was the main source of information about Farah for 79% of the national sample and 76% of opinion leaders. However, 47% of the national sample and 44% of opinion leaders continue to place greater trust in a human spokesperson.

*96% of respondents support providing financial assistance and preferential treatment to Jordanian products to encourage factory openings and job creation.

*More than 73% say domestic tourism programmes have encouraged Jordanians to travel within the country and helped boost local tourism.

*34% of the national sample say they will definitely participate in next year’s municipal council elections, while 15.2% say they are likely to participate and 35.7% confirm they will not take part.



The Center for Strategic Studies (CSS) at the University of Jordan on Saturday announced the results of a public opinion poll titled 'The Government of Dr. Jafar Hassan: Two Years After Its Formation.'

The results showed a notable improvement in positive public perceptions of the direction in which Jordan is heading as more than half of Jordanians (56% of the national sample) believe that the country is moving in a positive direction, an increase compared with previous polls, when the figure stood at 54% in the poll conducted a year and a half ago.

This positive outlook is primarily attributed to security, safety and stability (48.2%), followed by a perception of progress and reform (20.4%).

Conversely, the percentage of respondents who believe the country is heading in the wrong direction fell to 33%. They primarily attributed their views to poor economic conditions, mounting public debt and taxes (24.2%), high unemployment (22.1%), and the rising cost of living (18.8%).

*Key Domestic Challenges

Economic problems overwhelmingly topped the list of national priorities. Both the national sample (49.1%) and the opinion leaders’ sample (41.3%) identified unemployment, a shortage of job opportunities and low incomes as the most pressing challenges requiring immediate government intervention.

Poverty and the rising cost of living ranked second, cited by 18.6% of the national sample and 13.9% of opinion leaders. Economic and investment-related issues received greater attention among opinion leaders, at 21.9%, compared with 7.1% of the national sample.

Regarding the proposed new Local Administration Law and the upcoming elections, the results revealed a relatively divided intention to participate in next year’s municipal council elections.

A total of 34% of respondents in the national sample said they would definitely participate, while 35.7% had firmly decided not to vote. Another 15.2% said they would probably participate, compared with 12.2% who said they would probably not take part.

*Assessment of Government Performance and Public Confidence After Two Years

-Government Monitoring and Public Confidence

The results showed a significant gap in the extent to which respondents follow the government’s performance. While 53% of the national sample said they follow the government’s activities, the figure rose substantially to 91% among opinion leaders.

Despite this difference in monitoring, confidence in the current government was nearly identical across the two groups, reaching 66% among the national sample and 67% among opinion leaders, with respondents expressing either high or moderate confidence.

-Ability to Assume Responsibilities

Prime Minister Jaafar Hassan maintained the highest rating for his ability to handle the responsibilities of the current phase, scoring 66% among the national sample and 65% among opinion leaders.

The government as a whole ranked second, with 64% of the national sample and 59% of opinion leaders believing it could handle these responsibilities. The ministerial team, excluding the prime minister, received ratings of 59% and 53%, respectively.

Regarding service delivery, the government received positive ratings, based on a weighted average, from 63% of the national sample and 58% of opinion leaders. Meanwhile, 55% of the national sample and 51% of opinion leaders said they felt the government listened to their feedback.

-The Prime Minister’s Field Visits

The prime minister’s field visits received broad public support, with 79% of the national sample and 75% of opinion leaders backing them. Support was largely driven by the desire for the prime minister to gain first-hand insight into people’s living conditions, a reason cited by more than 69% in both groups.

Opposition to the visits stood at 7% among the national sample and 15% among opinion leaders. Among those opposing the visits, the main concern was the perceived lack of tangible results, cited by 68.3% of opponents in the national sample and 57.8% among opinion leaders.

Meanwhile, 14% of the national sample and 10% of opinion leaders said they did not know enough about the visits or had not formed an opinion.

The results also reflected increased optimism regarding the government’s ability to manage regional affairs. A total of 62% of the national sample expressed optimism, up from 52% in last year’s poll. Among opinion leaders, however, optimism stood at 55%, down from 61% in the previous year.

*Living Conditions and Economic Measures

-Economic Conditions and Financial Support Measures

Despite continued economic pressures, the percentage of respondents who believe their economic situation has worsened over the past 12 months fell to 44%, compared with 51% in the April 2026 poll, a decline of seven percentage points.

Meanwhile, 43% said their economic situation had remained unchanged, while only 12% reported an improvement.

Views on the effectiveness of economic relief measures were mixed. Regarding the decision to raise the minimum wage and grant a JD 30 increase, 40% of opinion leaders and 31% of the national sample said the measure had not helped address the rising cost of living.

Similarly, 46% of opinion leaders and 39% of the national sample said the decision to freeze fuel prices had not eased the financial burden at all.

-Commodity Price Stability and Vehicle Tax Cuts

Despite regional and global economic pressures, the government’s efforts to maintain stable prices for essential commodities, such as bread, received positive ratings of 'good' or 'very good' from 55% of the national sample and 54% of opinion leaders.

Opinions were divided over the benefits of reducing vehicle taxes for ordinary citizens, with 43% considering the decision beneficial and 44% saying it was not.

The vast majority, however, said the decision had not prompted them to consider buying or replacing a vehicle, with 72% reporting no such intention.

* Sectoral Initiatives and Public Services

-Healthcare and Education

Healthcare initiatives received overwhelming public support. A total of 91% of the national sample and 90% of opinion leaders supported extending cancer treatment coverage to people under 20 and over 60 years of age.

Meanwhile, 72% of respondents reported improvements in medical services following the expansion of hospitals, and the majority viewed the introduction of telemedicine as a practical step forward.

In education, 86% of the national sample believed that building 86 new schools would help address classroom overcrowding.

More than 75% of respondents in both samples supported the development of vocational education through the BTEC programme. In addition, 51% of the national sample said they would encourage their children to enrol in vocational education to improve their employment prospects.

-Transportation and Public Transit

A total of 97% of the national sample supported the government’s school transportation project, believing it would reduce costs, improve safety and help curb school dropout rates.

Regarding public transportation, 57% believed that expanding Bus Rapid Transit (BRT) routes would ease transportation costs, while 87% said smart transportation applications had created good employment opportunities for young people.

The poll also found that 72% of Jordanians had previously heard of the school transportation initiative.

*Water and Energy Security and Digital Transformation

-Water Security and the National Water Carrier Project

A total of 52% of respondents said they had not experienced water supply interruptions, while the remainder reported intermittent, frequent or continuous interruptions.

Regarding the National Water Carrier Project, the results revealed a significant gap in public awareness. While 84% of opinion leaders were familiar with the project, only 32% of the national sample had heard of it.

Nevertheless, confidence in the project’s ability to secure water supplies was very high, with 91% of the national sample and 83% of opinion leaders expressing optimism about its success.

-Digital Services and the Virtual Spokesperson “Farah”

Regarding digital transformation, 74% of respondents said they had activated their digital identity through the Sanad application. Among users of these services, 89% said they had saved themselves the trouble of visiting government offices.

In addition to the use of Sanad, citizens reported highly positive experiences with comprehensive government service centres. A total of 55% of the national sample said they had visited one of these centres. Among visitors, 80% rated the speed of completing transactions as “very good,” while 17% rated it as “good.”

Awareness of the launch of the virtual spokesperson “Farah” varied significantly between the two groups. A total of 59% of opinion leaders had heard of Farah, compared with only 24% of the national sample.

Among those familiar with the virtual spokesperson, social media was by far the main source of information, cited by 79% of the national sample and 76% of opinion leaders, significantly outpacing traditional media outlets.

Opinions on the digital spokesperson were mixed. Although approximately one-third of respondents in both groups viewed the initiative as innovative, 47% of the national sample and 44% of opinion leaders said they continued to place greater trust in a human spokesperson.

Respondents expressed varying preferences regarding Farah’s future role, including providing direct government services and offering immediate answers to inquiries.

*Industry and Tourism

-Supporting Domestic Industry

There was overwhelming support for providing financial assistance and preferential treatment to Jordanian products, with 96% of respondents in both samples backing the measure.

Furthermore, 97% believed such support would encourage the establishment of factories and create employment opportunities.

-Domestic Tourism and Promotional Campaigns

Regarding tourism, 73.3% of respondents were familiar with domestic tourism programmes such as “Urdunna Jannah” (Our Jordan Is Paradise). Among the national sample, 83% believed the programme had encouraged citizens to travel within the country.

To further stimulate tourism, both the national sample and opinion leaders primarily called for lower prices that take economic conditions into account, alongside intensified tourism promotion and marketing.

Opinion leaders placed greater emphasis on improving infrastructure and providing government and investment support.

Promotional campaigns conducted during the FIFA World Cup attracted the attention of 66% of respondents, while 74% believed the campaigns had succeeded in drawing tourists’ attention to Jordan.