Firefighters have rescued 27 people who were stuck on a rollercoaster for up to three hours.
Suffolk Fire and Rescue Service said it was called to the Wipeout ride at Pleasurewood Hills in Lowestoft at 13:36 BST.
An eyewitness described what appeared to be a power cut affecting multiple rides at the attraction, and video footage showed the moment the carriages came to a stop about 15m (49ft) in the air.
Pleasurewood Hills said it was 'incredibly grateful for the way [the riders] handled' the situation and to their families for their 'understanding and patience'.
'We appreciate that being stuck on a ride is not something anyone expects when visiting us.'
The carriages then begin moving again, but within seconds, they can be seen slowly rolling back and forth, before coming to a standstill.
Lines said the fire service used an aerial ladder to free the passengers one-by-one.
The fire service said by 17:10 they had rescued all 27 passengers and that no-one was injured.
BBC
Firefighters have rescued 27 people who were stuck on a rollercoaster for up to three hours.
Suffolk Fire and Rescue Service said it was called to the Wipeout ride at Pleasurewood Hills in Lowestoft at 13:36 BST.
An eyewitness described what appeared to be a power cut affecting multiple rides at the attraction, and video footage showed the moment the carriages came to a stop about 15m (49ft) in the air.
Pleasurewood Hills said it was 'incredibly grateful for the way [the riders] handled' the situation and to their families for their 'understanding and patience'.
'We appreciate that being stuck on a ride is not something anyone expects when visiting us.'
The carriages then begin moving again, but within seconds, they can be seen slowly rolling back and forth, before coming to a standstill.
Lines said the fire service used an aerial ladder to free the passengers one-by-one.
The fire service said by 17:10 they had rescued all 27 passengers and that no-one was injured.
BBC
Firefighters have rescued 27 people who were stuck on a rollercoaster for up to three hours.
Suffolk Fire and Rescue Service said it was called to the Wipeout ride at Pleasurewood Hills in Lowestoft at 13:36 BST.
An eyewitness described what appeared to be a power cut affecting multiple rides at the attraction, and video footage showed the moment the carriages came to a stop about 15m (49ft) in the air.
Pleasurewood Hills said it was 'incredibly grateful for the way [the riders] handled' the situation and to their families for their 'understanding and patience'.
'We appreciate that being stuck on a ride is not something anyone expects when visiting us.'
The carriages then begin moving again, but within seconds, they can be seen slowly rolling back and forth, before coming to a standstill.
Lines said the fire service used an aerial ladder to free the passengers one-by-one.
The fire service said by 17:10 they had rescued all 27 passengers and that no-one was injured.
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